WE KNOW EVERYTHING ABOUT DIGITALIZATION OF RETAIL

Until recently, the clients were ready to wait for their order for a week. However, day-to-day delivery service is not enough now. Your consumer does not want to wait for their purchase and expects to get immediate feedback from the company. This is a real challenge for business.

Logistics companies process orders instantly, calculate the cost price automatically, communicate with suppliers, order required goods in the IT system and interact with partners online. The process is fast, convenient and free from paperwork. This is a new level.

In the struggle for efficiency, companies look for opportunity to get maximum from data: use it for changes and monetization.

It's time not only to collect data, but also to enrich, process and use it wisely. Analytics allows to forecast demand, find upsales and cross-sales, develop recommendation models and change them easily, plan promo campaigns and provide customers with a completely new service level and customer experience.

Companies operating in a mature market strive not only for providing unique services, but for every single percent of the business effectiveness.

Use modern IT solutions to check every process in real time, control the distribution of goods, get quick access to key metrics, automatically calculate forecasts, optimize work schedules in stores and transform yard management.

A retailer helps clients to select and purchase goods: to find the right product by offering a unique assortment and personal offers with minimum of irrelevant items.

Communication with customers goes with respect to their preferences, interests and purchasing power, increasing profit and turnover of the company through the correct assortment, price and promo.

Customers don’t want to go back offline. The demand has changed: consumers expect from e-commerce platforms the fastest delivery, high level of service and more product categories that correspond to their new lifestyle. Is your company ready for such changes?

Today there are lots of services not only for specific segments, but across them as well. For example, banks and other non-trade companies enter the retail market, offline supermarkets launch their own delivery brands, IT giants develop marketplaces. Such ecosystems allow businesses to enter new markets, and helps a customer receive the most convenient service.

The digitalization trend forces businesses to build end-to-end communication with customers, providing a consolidated access to goods, services and information through various of channels. To do so you have to optimize traditinoal business processes and develop a close integration of all IT systems, according to the new requirements of the customers. This is the only way to create a perfect customer experience and true omnichannel model.